{
    "id": "sam:281ca0fc1f534e66b3fbae0af71472eb",
    "url": "https://outfortender.com/tender/sam-281ca0fc1f534e66b3fbae0af71472eb",
    "official_notice": "https://sam.gov/opp/281ca0fc1f534e66b3fbae0af71472eb/view",
    "title": "Enterprise Electronic Security Systems (ESS) — Nationwide Operations, Maintenance, Integration, and Lifecycle Support",
    "titles": {
        "en": "Enterprise Electronic Security Systems (ESS) — Nationwide Operations, Maintenance, Integration, and Lifecycle Support"
    },
    "description": "The Contractor shall provide comprehensive, enterprise-wide lifecycle support for Electronic Security Systems (ESS) at Department of Health and Human Services (HHS) facilities nationwide. This includes the engineering, design, installation, integration, and commissioning of new systems; preventive and corrective maintenance; inspection, testing, and repair; system modernization and upgrades; system administration and configuration management; software and license support; and 24-hour emergency response. Covered systems include Physical Access Control Systems (PACS), Video Surveillance/Video Management Systems (VSS/VMS), Intrusion Detection Systems (IDS), duress alarms, intercoms, turnstiles, gate arms, elevator-control interfaces, and the associated network infrastructure supporting these systems — primarily built on the Lenel OnGuard and Milestone XProtect platforms. Services span routine, recurring operations and maintenance (priced firm-fixed-price) as well as supplemental, non-routine work such as installations, major component replacement, and modernization projects (priced firm-fixed-price or, when properly justified, time-and-materials). The Contractor is also responsible for staffing key personnel (Program Manager, Project Manager, System Administrator, System Engineer, Lead Technician, and supporting technicians), maintaining a nationwide dispatch/service desk, managing spare parts inventory, supporting cybersecurity and FedRAMP/FISMA compliance for any cloud-based components, and ensuring all work complies with federal physical security, IT security, and records-management requirements — all in support of approximately 35 active facilities at award, with the capacity to scale to roughly 699 facilities nationwide through funded task orders over a 12-month base period plus four option years. The place of performance is nationwide, across Department of Health and Human Services (HHS)-owned, leased, or operated facilities. Specifically: At award: Approximately 35 active facilities, including major National Capital Region (NCR) locations and facilities within all 10 HHS Regions/Hubs. Potential ordering universe: Approximately 699 HHS facilities nationwide, which the contract may expand to through funded task orders (identification in this universe doesn't create an obligation — only facilities in the awarded schedule or a funded task order are actual performance locations",
    "description_language": "en",
    "buyer": "HEALTH AND HUMAN SERVICE, Health and Human Services, Department of",
    "country": "US",
    "country_name": "United States",
    "category": "Business services: law, marketing, consulting and recruitment",
    "procedure": "Sources Sought",
    "published": "2026-10-28",
    "deadline": "2026-11-04T12:00:00-05:00",
    "status": "open",
    "source": "sam"
}