{
    "id": "sam:7eb3eebfef794b8c86677aae9cd1dfba",
    "url": "https://outfortender.com/tender/sam-7eb3eebfef794b8c86677aae9cd1dfba",
    "official_notice": "https://sam.gov/opp/7eb3eebfef794b8c86677aae9cd1dfba/view",
    "title": "Comprehensive full-service maintenance/repair plan for Illumina Nova/Seq 6000",
    "titles": {
        "en": "Comprehensive full-service maintenance/repair plan for Illumina Nova/Seq 6000"
    },
    "description": "The United States Department of the Naval Medical Research Command (NMRC) intends to award a sole source contract to, Illumina Inc., San Diego, CA. 92122. This notice is not a request for competitive proposals however If interested Government shall consider all responses. Comprehensive full-service maintenance/repair plan for Illumina NovaSeq 6000, S/N A01716 1. CAT#:20019988 NovaSeq 6000 Silver Support Plan (for S/N A01716 / ECN 108501),QTY-1/EA. 2. CAT#: 20019988NovaSeq 6000 Silver Support Plan (for S/N A01716 / ECN 108501),QTY-1/EA. 3. CAT#: 20019988 NovaSeq6000 Silver Support Plan (for S/N A01716 / ECN 108501),QTY-1/EA. 4. CAT#: 20019988 NovaSeq 6000 SilverSupport Plan (for S/N A01716 / ECN 108501), QTY-1/EA. One year support plan must include at a minimum: • Full coverage for OEM parts and labor/travel for OEM certified and authorized service technicians. • No-cost replacement of proprietary reagents lost upon hardware failure. • One on-site preventative maintenance (PM) visit done IAW OEM standards/requirements by OEM certified and authorized service technician(s). • Remote technical support from OEM certified and authorized service technician(s). This support must be available for a minimum of 0600 – 1800, Monday – Friday. • On-site response by OEM certified and authorized service technician(s) within two business days of an issue with the hardware’s performance. • Control software and hardware updates IAW OEM standards/requirements. • On-site applications support and remote monitoring. • Discounts on advanced training for laboratory/operator personnel.",
    "description_language": "en",
    "buyer": "NAVAL MEDICAL RESEARCH CENTER, Dept of Defense",
    "country": "US",
    "country_name": "United States",
    "category": "Repair and maintenance services",
    "procedure": "Solicitation",
    "published": "2025-12-22",
    "deadline": "2026-12-31T11:00:00-05:00",
    "status": "open",
    "source": "sam"
}