{
    "id": "ted:627309-2026",
    "url": "https://outfortender.com/tender/ted-627309-2026",
    "official_notice": "https://ted.europa.eu/en/notice/627309-2026/html",
    "title": "CRM and service management",
    "titles": {
        "en": "CRM and service management"
    },
    "description": "The objective of the procurement is to procure a system for service management, including handling enquiries from external entities and customers.",
    "description_language": "en",
    "buyer": "Integrerings- og mangfoldsdirektoratet (IMDi)",
    "country": "NO",
    "country_name": "Norway",
    "category": "Software packages and information systems",
    "cpv": "48000000",
    "value": {
        "amount": 10000000,
        "currency": "NOK"
    },
    "procedure": "open",
    "published": "2026-09-11",
    "deadline": "2026-10-12T10:00:00Z",
    "status": "open",
    "source": "ted"
}