Earned Wage Access

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Request for Information # 70T01027I7663N001 Earned Wage Access Services 1. Purpose The Transportation Security Administration (TSA) is issuing this Request for Information (RFI) to conduct market research on commercially available Earned Wage Access (EWA) services and to identify capable vendors that may be able to provide a secure, fully managed EWA solution for eligible TSA employees. Information received will support acquisition planning, help TSA assess industry capabilities and implementation approaches, and inform the development of any future solicitation. This RFI is for planning purposes only and does not constitute a solicitation or commitment by the Government. 2. Anticipated Scope TSA anticipates seeking a Contractor to provide, operate, maintain, and support a voluntary EWA platform for eligible TSA employees. The anticipated service includes secure integration with TSA’s designated Federal payroll provider, employee enrollment and identity verification, earned-wage balance calculation, employee fund-transfer options, customer support, platform maintenance, security and compliance reporting, and program management. The attached draft Performance Work Statement provides additional detail regarding the anticipated scope and requirements. 3. Background TSA employs a geographically dispersed workforce across the United States and U.S. territories. TSA Human Capital is exploring EWA as a potential voluntary employee service to support financial readiness and stability by enabling employees to access a portion of wages they have already earned before the standard biweekly Federal payroll date. The intended service would offer an alternative to high-cost lending products, credit cards, or emergency loans, while preserving the integrity of official Federal payroll processes and avoiding direct costs to the U.S. Government. 4. Period and Place of Performance TSA anticipates that any resulting contract may include a one-year base period with subsequent option periods; however, the final period of performance and contract structure will be determined through acquisition planning. Performance is expected to occur primarily at Contractor facilities and in Contractor-hosted cloud environments, with services supporting TSA employees located throughout all U.S. States and U.S. territories. The Contractor may be required to participate in virtual or in-person meetings with TSA personnel as directed by the Government. 5. Performance Outcomes and Objectives The anticipated EWA service should provide eligible, voluntarily enrolled TSA employees with a secure, reliable, and accessible means to access earned but unpaid wages between regular pay cycles. The Contractor should deliver a highly available platform; protect employee and Government information; provide transparent fee disclosures; maintain employee support services; and ensure the solution does not disrupt, alter, or delay official Federal payroll operations. The Contractor will also be expected to maintain appropriate financial capacity, assume responsibility for EWA transactions, provide meaningful performance reporting, and support service continuity during Federal Government shutdowns. 6. Transition TSA does not currently have an existing contract for EWA services. Therefore, any future Contractor would be responsible for transition-in activities necessary to establish a new EWA capability, including implementation planning, coordination with TSA and the designated payroll provider, secure integration and testing, operational readiness activities, and support for employee launch communications as directed by TSA. The Contractor would also be expected to provide transition-out support at the conclusion of the contract or upon Government direction, including secure transfer of Government data and records, continuity coordination, knowledge transfer, and disposition or sanitization of Government Furnished Information, as applicable. 7. Performance Constraints The…

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