Out For Tender › United Kingdom › Financial and insurance services

Managed Debt Collection Services

Buyer: Government Commercial Agency
Country: United Kingdom
Category: Financial and insurance services
Value: £650m GBP
Deadline: Closes in 25 days (27 Nov 2026 15:00 UTC+0)
Published: 22 Oct 2026
Procedure: Open
CPV code: 66170000

Read the official notice and bid → Bidding always happens on the buyer's own portal, never here.

What the buyer is asking for

This framework is for the provision of Managed Debt Collection Services using a Managed Service Provider (MSP). The MSP will manage a panel of FCA regulated Debt Collection Agencies (DCAs) who have specialist capabilities in debt management. The DCAs offer desk based collection services to arrange repayment of outstanding debts. The MSPs will use data to create debt recovery strategies and monitor performance. The MSP will ensure debt is collected sustainably and fairly, including identification and ethical treatment of vulnerable consumers.

How this compares

This is one of 19 open tenders in United Kingdom for Financial and insurance services.
Its stated value is higher than 89% of the 18 open tenders in this category that state a value in GBP.
Bidders were given 36 days from publication to the deadline; the median for open tenders in United Kingdom is 30 days.