Student Counselling Services

What the buyer is asking for

Ulster University is seeking tender responses for a contract to procure an external student counselling provider to supplement existing sources of internal wellbeing, mental health, disability and financial support to students through our Student Wellbeing teams across our campuses. Ulster University’s Student Wellbeing team does not provide therapeutic counselling ‘in-house’ so has engaged an external counselling provider to facilitate this part of the service offering since 2013. While delivered by an external provider, the University requires the counselling service as part of the suite of services that students can avail of to enhance their mental health and wellbeing. Access to the counselling service shall be seamless for UU students. When a UU student accesses Student Wellbeing for counselling, staff will triage the student to identify if this is the most appropriate intervention; if this is identified as the most appropriate intervention, a seamless referral system for Student Wellbeing staff shall form part of this contract. Ulster University has almost 30,000 registered students across a broad demographic of ‘Home fee paying’ students from across Northern Ireland and the Republic of Ireland, as well as students from Great Britain, other EU countries, and international students.