509 BW Command Post System Maintenance

What the buyer is asking for

This requirement is an urgent single source, commercial service procurement and will be sole sourced to Unify/MCS. The resulting firm fixed price contract award will be to one large business contractor. It was determined due to the level information of the requirement, MCS of Tampa system software maintenance patches, and ability to perform remote diagnostics and corrective maintenance, the procurement would be limited to be solicited via sole source methods to MSC of Tampa. MCS of Tampa is the only source that can provide the requirement and is certified by the Department of the Air Force to have command post system maintenance, components, and equipment. The 509th Bomb Wing requires,support/parts replacement for the console the Command Post utilizes on a daily basis for all notifications.Equipment serves as the Command Post's primary telephone system with conferencing and radio capabilities. The Contractor will provide a full/unlimited one-year warranty for all hardware/software, materials, and workmanship related to command post communications system maintenance. The warranty will include emergency technical assistance as required, including 24/7 remote dial-in and on-site responses, as appropriate, for system failures. If a catastrophic failure occurs, the Contractor will perform a service call.The Contractor will provide a full/unlimited one-year warranty for all hardware/software, materials, and workmanship related to command post communications system maintenance. In support of the maintenance and services described above, the Contractor will provide the following annual warranties/services: 1)Audiocodes : Mediant 800B with 2 E1/T1 voice interfaces and 4 8)OpenScape Desk: Phone IP 35G HFA txt black Active/Standby GE LAN ports. software Support. 2)AudiocodesMediant 800B 4 FXS voice int 2 Active/Standby GE LAN 9)SSP 1Y for openscape Xpert V7 advanced client ports/V.150 functionality License 3)Controller Positions - Primary CP 10)iNem soft Radio Interface Support 4)Shuttle Fanless Slim PC 11)ASC Voice Recorder support 5)Teguar Touch Screen Monitor with Display Port/USB for the Shuttle PC 12)MCS help desk remote and onsite support labor 6)Handset 6-wire PTT 7)Tripp Lite UPS 1500VA 940W Battery Back Up Tower AVR 120V RJ45