Integrated Referral Management and Appointing Center (IRMAC) Services

What the buyer is asking for

** 10 September 2026** RFP HT941026R2001 Amendment 0005 This amendment is issued to notify interested parties of the following updates to the solicitation and its associated attachments: • Solicitation Updates: Clarified instructions for submittal of previously completed past performance questionnaires either directly to listed Contract Specialist and Contracting Officer or included with the proposal submission. Clarified language regarding transition plan instructions to “execute a timely and effective phase-in period within 90 days of the contract start date in order to meet PWS requirements by the full-performance base period of performance start date.” • Attachment 1 (Performance Work Statement): Para. 1.6.5.1. has been revised to remove the Exhibit A- Physical Security Audit Matrix as it is no longer required. The physical security criteria and facility inspection standards are established under DoD Instruction 5200.08, DoD Manual 5200.08-R incorporated into section 6.3. References to MHS Personal Computer Hardware Requirements and MHS Standard Notebook Hardware dtd. September 7, 2000 have been removed. Para 4.3 has been updated with contractor-furnished workstation hardware and software minimum requirements. • Attachment 5 (Incumbent Information and PHIRMAC Data): The Puget Sound Total Enrollment Table and Hawaii Total Enrollment Table has been added in addition to the Combined Puget Sound and Hawaii Total Enrollment Table The closing date for the receipt of offers has changed; please see page six (6) of the solicitation for the revised deadline. Please be advised that a Government Accountability Office (GAO) protest is currently in progress under Docket Number B-424743.1, with an expected resolution date of November 23, 2026. The Government intends to proceed with the solicitation using the current published dates; however, contract award will be withheld pending disposition of the protest and will be made no earlier than November 23, 2026. ** 27 August 2026 ** RFP HT941026R2001 Amendment 004 This amendment is issued to notify interested parties of the following updates to the solicitation and its associated attachments: Solicitation & Clause Updates: The Period of Performance has been updated to identify the transition period separate from the base period. Federal Acquisition Regulation (FAR) clause 52.219-6 has been removed from this solicitation. FAR clause 52.219-14 is incorporated to correct a clerical error. Proposal Format, paragraph (b), has been revised, and the RFP Certification form has been amended to remove the DUNS entry. The page limit for Factor 1- Technical Quality has been increased to 50 pages total. Attachment 1 (Performance Work Statement): Paragraph 1.9.2 has been updated to expand Government meetings to allow virtual participation. Additionally, Exhibit H (Service Contract Act Wage Determination) has been updated and the title of Exhibit I (DHN-IP 90-Day Transition (Phase-In) Plan of Action & Milestones) have been updated for clarity and consistency. Attachment 2 (Past Performance Questionnaire) & Attachment 4 (Price Sheet): Attachment 2 has been revised, and the solicitation has been updated to reflect revised page count limits and additional instructions for the submission of Past Performance Questionnaires and the Price Proposal. For consistency, the transition period of performance has been re-labeled for clarity, and Attachment 4 has been updated to reflect these changes. Attachment 5 (Incumbent Information and PHIRMAC Data): This attachment has been revised to clarify that the MHS Population and Enrollment Summary table, as well as the Projected Call Volume table, includes data for both the Hawaii and Puget Sound populations. In the MHS Population and Enrollment Summary table, the total enrollment for Active Duty for Oct-25 was corrected to include Hawaii. Historical workload for RMS and CLR over a 24-month period for Hawaii and Puget Sound under the PHIRMAC has been added. An estimated…