Out For Tender › Irland › Dienstleistungen für Unternehmen: Recht, Marketing, Consulting, Einstellungen, Druck und Sicherheit

Provision of a Case Management and Reporting Solution and Related Services

Auftraggeber: Fiosrú - Office of the Police Ombudsman
Land: Irland
Kategorie: Dienstleistungen für Unternehmen: Recht, Marketing, Consulting, Einstellungen, Druck und Sicherheit
Auftragswert: €12.5m EUR
Frist: Endet in 18 Tagen (30 Nov 2026 12:00 UTC+0)
Veröffentlicht: 4 Nov 2026
Verfahren: Neg-w-call
CPV-Code: 79700000

Offizielle Bekanntmachung lesen und bieten → Die Angebotsabgabe erfolgt immer auf dem Portal des Auftraggebers, niemals hier.

Was der Auftraggeber sucht

The focus for the procurement is on the delivery of a solution (referred to as CMS or Case Management System) based on a pre-existing platform/solution that is capable of being readily configured to meet the specific needs of Fiosrú , which will replace the existing systems to provide Fiosrú with a modern platform that not only supports the management of cases but also strengthens the organisation's ability to meet its strategic priorities of dealing with complaints in a timely, efficient and effective manner and promoting confidence in the process for resolving complaints and in investigations. The Case Management System will allow for the generation of key, accurate reports that will inform the organisation of its efficiency but also will identify trends and patterns in complaint types.

Sprache dieser Bekanntmachung: English. Titel und Beschreibung erscheinen genau so, wie der Auftraggeber sie veröffentlicht hat.

How this compares

This is one of 50 open tenders in Irland for Dienstleistungen für Unternehmen: Recht, Marketing, Consulting, Einstellungen, Druck und Sicherheit.
Its stated value is higher than 92% of the 49 open tenders in this category that state a value in EUR.
Bidders were given 26 days from publication to the deadline; the median for open tenders in Irland is 30 days.