Out For Tender › Irlande › Services aux entreprises: droit, marketing, conseil, recrutement, impression et sécurité

Provision of a Case Management and Reporting Solution and Related Services

Acheteur: Fiosrú - Office of the Police Ombudsman
Pays: Irlande
Catégorie: Services aux entreprises: droit, marketing, conseil, recrutement, impression et sécurité
Montant: €12.5m EUR
Date limite: Clôture dans 18 jours (30 Nov 2026 12:00 UTC+0)
Publié le: 4 Nov 2026
Procédure: Neg-w-call
Code CPV: 79700000

Lire l'avis officiel et soumissionner → La soumission se fait toujours sur le portail de l'acheteur, jamais ici.

Ce que l'acheteur demande

The focus for the procurement is on the delivery of a solution (referred to as CMS or Case Management System) based on a pre-existing platform/solution that is capable of being readily configured to meet the specific needs of Fiosrú , which will replace the existing systems to provide Fiosrú with a modern platform that not only supports the management of cases but also strengthens the organisation's ability to meet its strategic priorities of dealing with complaints in a timely, efficient and effective manner and promoting confidence in the process for resolving complaints and in investigations. The Case Management System will allow for the generation of key, accurate reports that will inform the organisation of its efficiency but also will identify trends and patterns in complaint types.

Langue de cet avis : English. Le titre et la description sont affichés tels que publiés par l'acheteur.

How this compares

This is one of 50 open tenders in Irlande for Services aux entreprises: droit, marketing, conseil, recrutement, impression et sécurité.
Its stated value is higher than 92% of the 49 open tenders in this category that state a value in EUR.
Bidders were given 26 days from publication to the deadline; the median for open tenders in Irlande is 30 days.